LD#42: Transforming Healthcare Financial Billing

LD#42: Transforming Healthcare Financial Billing

Topics discussed on this episode of “Leader Dialogue” include:

Professional Experience: This includes Alan Nalle’s background and a brief overview of PatientCo and the services they provide their customers.
Current state: Current strategies and opportunities for improvement in the area of the patient financial experience for health systems.
Performance excellence challenges in the Age of Consumerism: How Consumerism has changed patient’s loyalty to providers and healthcare systems. Learn how Patientco is leading the way to bridge this gap.

LD:#37 Leveraging the Baldrige Framework to Transform a Heathsystem – the Deep Dive with Rulon Stacey, PhD

LD:#37 Leveraging the Baldrige Framework to Transform a Heathsystem – the Deep Dive with Rulon Stacey, PhD

This week’s episode continues the discussion in episode #36 regarding Rulon Stacey’s experience, when he was the CEO at Poudre Valley Health System, using the Baldrige Framework. Mr. Stacey is currently the managing director and leader of Navigant’s Healthcare Strategy business unit.

LD#36: Leveraging the Baldrige Framework to Transform a Health System with Rulon Stacey, PhD

LD#36: Leveraging the Baldrige Framework to Transform a Health System with Rulon Stacey, PhD

This episode of “Leader Dialogue” discusses how to leverage the Baldrige Framework to transform a Healthsystem with special guest Dr. Rulon Stacey of Navigant Healthcare. Among the topic’s discussed are the
evolution of the Baldrige Program and why he tapped into the Baldrige Framework to radically transform his health system and outline the documented results.