Topics discussed on this episode include current strategies and opportunities for improvement in aiding healthcare organizations how to achieve and sustain High Reliable Organization (HRO) status as well as how consumerism impacts the inter-relations among quality improvement, process improvement, Baldrige Framework and high reliability in health systems.
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- Baldrige Journey
- Baldrige Program
- Board Governance
- Colleague Engagement
- Critical Access Hospital
- Customer Value
- Financial Performance
- Organizational Effectiveness
- Performance Excellence
- Private-Public Partnerships
- Strategy Deployment
- LD#52: The Baldrige Framework – The Deep Dive with P. George Benson, PhD
- LD#51: The Baldrige Framework – A Systems Approach with P. George Benson, PhD
- LD#50: Author, Professor, and Management Theorist – Morten Hansen, PhD
- LD #49: The Deep Dive Episode with David Gifford with American Health Care Association (AHCA)
- LD #48: David Gifford with American Health Care Association (AHCA)
- LD #47: The Deep Dive – Using Performance Improvement & Innovation to Overcome Challenges with Dr. Leigh Hamby of Piedmont Healthcare
- LD #46: Using Performance Improvement & Innovation to Overcome Challenges – with Dr. Leigh Hamby of Piedmont Healthcare
- LD #45: Leveraging the Baldrige Framework – the Deep Dive with Scott McIntyre of Guidehouse
- LD #44: Leveraging the Baldrige Framework in Today’s Competitive Marketplace with Scott McIntyre of Guidehouse
- LD#43: Transforming Healthcare Financial Billing – Deep Dive