E74: US Healthcare: Understanding Challenging Trends For Health Systems And Hospitals With David Burik
The pandemic has undeniably intensified the changes in healthcare. Now that we’re coming out of it, what are the transformations we can expect, and how do we prepare for them? In this episode, David Burik joins Dr. Charles (Chuck) Peck, Ben Sawyer, and Dr. Darin Vercillo to talk about the challenging trends in US healthcare for […]
E34: Performance Excellence Challenges in the Age of Consumerism with Niki Buchanan
Topics discussed on this week’s show include: Business Acumen, including Niki’s background and use of Lean Six Sigma Principles. Current strategies and opportunities for improvement in running 3 ambulatory verticals of a Dutch-based parent company. Understanding how Consumerism has changed buyers expectations and how these changes are impacting consumer loyalty. Niki Buchanan, General Manager of […]
E33: The Power of the Baldrige Framework with Lowell Kruse – Deep Dive
A deep dive discussion about the power of the Baldrige framework is examined by the hosts Ben, Lisa and Duffie, with special guest and former healthcare industry CEO Lowell Kruse. Lowell Kruse/Chair of Communities of Excellence Lowell C. Kruse is the former CEO of Heartland Health in St. Joseph, Missouri. He retired in July 2009 […]
E32: The Power of the Baldrige Framework – with Lowell C. Kruse
The power of the Baldrige framework is examined with special guest and former healthcare industry CEO Lowell Kruse. Lowell Kruse/Chair of Communities of Excellence Lowell C. Kruse is the former CEO of Heartland Health in St. Joseph, Missouri. He retired in July 2009 after serving Heartland for 25 years as their CEO. Kruse came to […]
