The LeaderDialogue Podcast
LD #45: Leveraging the Baldrige Framework – the Deep Dive with Scott McIntyre of Guidehouse
LD #45: Leveraging the Baldrige Framework – the Deep Dive with Scott McIntyre of Guidehouse
On this Deep Dive episode, hosts Ben Sawyer, Jennifer Strahan, and Duffie Dixon discuss how businesses can leverage the Baldrige framework in today’s competitive marketplace with guest Scott McIntyre, the Chief Executive Officer of Guidehouse.
LD #44: Leveraging the Baldrige Framework in Today’s Competitive Marketplace with Scott McIntyre of Guidehouse
LD #44: Leveraging the Baldrige Framework in Today’s Competitive Marketplace with Scott McIntyre of Guidehouse
Hosts Ben Sawyer, Jennifer Strahan, and Duffie Dixon discuss how businesses can leverage the Baldrige framework in today’s competitive marketplace with guest Scott McIntyre, the Chief Executive Officer of Guidehouse.
LD#43: Transforming Healthcare Financial Billing – Deep Dive
LD#43: Transforming Healthcare Financial Billing – Deep Dive
Topics discussed on this deep dive episode of “Leader Dialogue” include how Consumerism has changed patient’s loyalty to providers and healthcare systems and how Patientco is leading the way to bridge this gap.
LD#42: Transforming Healthcare Financial Billing
LD#42: Transforming Healthcare Financial Billing
Topics discussed on this episode of “Leader Dialogue” include:
Professional Experience: This includes Alan Nalle’s background and a brief overview of PatientCo and the services they provide their customers.
Current state: Current strategies and opportunities for improvement in the area of the patient financial experience for health systems.
Performance excellence challenges in the Age of Consumerism: How Consumerism has changed patient’s loyalty to providers and healthcare systems. Learn how Patientco is leading the way to bridge this gap.
LD #41: Strategies to High Reliability – the Deep Dive with Craig Clapper
LD #41: Strategies to High Reliability – the Deep Dive with Craig Clapper
Craig Clapper joins hosts Ben, Lisa and Duffie for a “deep dive” discussion about strategies and opportunities for improvement in aiding healthcare organizations how to achieve and sustain High Reliable Organization (HRO) status and understanding how Consumerism impacts the inter-relations among quality improvement, process improvement, Baldrige Framework and high reliability in health systems.
LD: #40 – Strategies to High Reliability with Craig Clapper
LD: #40 – Strategies to High Reliability with Craig Clapper
Topics discussed on this episode include current strategies and opportunities for improvement in aiding healthcare organizations how to achieve and sustain High Reliable Organization (HRO) status as well as how consumerism impacts the inter-relations among quality improvement, process improvement, Baldrige Framework and high reliability in health systems.
LD #39: Georgia Lt. Governor, Geoff Duncan – The Deep Dive Discussion
LD #39: Georgia Lt. Governor, Geoff Duncan – The Deep Dive Discussion
Georgia Lt. Governor Geoff Duncan joins hosts Ben, Jennifer, Lisa and Duffie for a “deep dive” discussion about leadership, government, education, healthcare, technology and more on “Leader Dialogue”.
LD #38: Leadership, Healthcare and Education with Georgia Lt. Governor, Geoff Duncan
LD #38: Leadership, Healthcare and Education with Georgia Lt. Governor, Geoff Duncan
On the latest Leader Dialogue, Georgia Lt. Governor, Geoff Duncan, discusses leadership, healthcare and education with Ben, Duffie, Jennifer and Lisa.
LD:#37 Leveraging the Baldrige Framework to Transform a Heathsystem – the Deep Dive with Rulon Stacey, PhD
LD:#37 Leveraging the Baldrige Framework to Transform a Heathsystem – the Deep Dive with Rulon Stacey, PhD
This week's episode continues the discussion in episode #36 regarding Rulon Stacey's experience, when he was the CEO at Poudre Valley Health System, using the Baldrige Framework. Mr. Stacey is currently the managing director and leader of Navigant’s Healthcare Strategy business unit.
LD#36: Leveraging the Baldrige Framework to Transform a Health System with Rulon Stacey, PhD
LD#36: Leveraging the Baldrige Framework to Transform a Health System with Rulon Stacey, PhD
This episode of “Leader Dialogue” discusses how to leverage the Baldrige Framework to transform a Healthsystem with special guest Dr. Rulon Stacey of Navigant Healthcare. Among the topic’s discussed are the
evolution of the Baldrige Program and why he tapped into the Baldrige Framework to radically transform his health system and outline the documented results.
