The LeaderDialogue Podcast
LD#20: The Baldrige Journey – Pursuing Performance Excellence with Al Faber of the Baldrige Foundation
LD#20: The Baldrige Journey – Pursuing Performance Excellence with Al Faber of the Baldrige Foundation
Al Faber, President & CEO of the Baldrige Foundation discussed Performance Excellence and The Baldrige Performance Excellence Framework. Listen to learn about the seven (7) categories which integrate leadership, strategy, and customers with workforce and operations to drive results. The Baldrige system foundation of measurement, analysis, and knowledge management is critical to effective management and to a fact-based, knowledge-driven, agile system for improving performance and competitiveness.
LD #19: Follow-up Discussion with John McDaniel of The HCI Group – Deep Dive
LD #19: Follow-up Discussion with John McDaniel of The HCI Group – Deep Dive
On this follow-up deep dive episode of “Leader Dialogue”, Ben and Jennifer continue the innovation requirements discussion with John McDaniel, HCI Group’s SVP of Innovation and Technology, clarifying what it takes for organizations to get out ahead of emerging market trends, and to win.
LD#18: The Role of Innovation in the Age of Consumerism with John McDaniel of The HCI Group
LD#18: The Role of Innovation in the Age of Consumerism with John McDaniel of The HCI Group
HCI Group’s SVP of Innovation and Technology John McDaniel discusses the transformation advisory function that the HCI Group provides to healthcare systems regarding emerging technologies. Ben and Jennifer explore with John the innovation and performance excellence requirements for organizations to effectively compete in the Age of Consumerism as web-based technologies proliferate, including advances in biometric monitoring, telemedicine, and robotic surgery.
LD #17: Clarifying Strategy Execution Failure Modes & Myths with Russ Branzell of CHIME – Deep Dive
LD #17: Clarifying Strategy Execution Failure Modes & Myths with Russ Branzell of CHIME – Deep Dive
On this follow-up deep dive episode of “Leader Dialogue“, CHIME CEO Russ Branzell again joins Ben, Jennifer and Duffie to discuss the two common Strategy Execution failure modes resulting from five (5) commonly held strategy execution myths.
LD #16: The Importance of Transparency and Accountability with Russ Branzell of CHIME
LD #16: The Importance of Transparency and Accountability with Russ Branzell of CHIME
College of Healthcare Information Management Executives (CHIME) CEO Russ Branzell discusses the criticality of transparency and performance accountability as the Age of Consumerism envelopes the healthcare market. Russ provides examples from his experience as the CIO of Poudre Valley Health System leading up to their winning of the Malcolm Baldrige National Quality Award in 2008.
LD #15: The Art & Science of Medicine with Hamilton Health – Deep Dive
LD #15: The Art & Science of Medicine with Hamilton Health – Deep Dive
In follow-up to the last “Leader Dialogue” episode with Sandy McKenzie, Chief Operating Officer at Hamilton Health, Duffie and Jennifer dive into the content of leadership and culture while Ben is vacationing in Hawaii.
This episode explores some of the crucial mistakes made by leaders and teams that inhibit performance, such as fear and lack of focus. Join the live broadcast to hear how leaders can prevent some of these pitfalls to not only maximize personal confidence and growth, but also team performance and engagement.
LD #14: The Art & Science of Medicine with Hamilton Health
LD #14: The Art & Science of Medicine with Hamilton Health
Hamilton Health’s Chief Operating Officer Sandy McKenzie joins Duffie Dixon and Jennifer Strahan to discuss the vital blending of art and science in the delivery of medicine. Sandy shares her team’s journey towards a compassionate, servant-minded culture.
LD #13: Verge Health: Safety First – Deep Dive
LD #13: Verge Health: Safety First – Deep Dive
On this follow-up deep dive episode of LeaderDialogue, Verge Health VP Lisa Counsell again joins host Ben Sawyer and Duffie Dixon to unpack the related Baldrige principles.
LD #12: Verge Health – Safety First
LD #12: Verge Health – Safety First
Verge Health CEO Dr. Mark Crockett discusses the criticality of prioritizing patient safety in today’s healthcare market, and how the age of consumerism forces combine to benefit patients, by aligning incentives of provider and insurers to do what is best for the consumer (fee for value). Dr. Crockett and Lisa Counsell, Verge Health’s VP, share their insights and successes having worked with leading healthcare organizations across the country.
LD #11: Baldrige Journey vs. The Destination – Deep Dive
LD #11: Baldrige Journey vs. The Destination – Deep Dive
On this follow-up deep dive episode of “LeaderDialogue“, Core Values Partners President Paul Grizzell again joins Ben, Jennifer and Duffie to expound upon his experiences and tips for organizations launching or continuing their journey toward the prestigious Malcolm Baldrige National Quality Award. The hosts discuss how the transformation journey is like developing a health fruit-bearing tree.
