LD #12: The Art & Science of Medicine with Hamilton Health

Hamilton Health’s Chief Operating Officer Sandy McKenzie joins Duffie Dixon and Jennifer Strahan to discuss the vital blending of art and science in the delivery of medicine. Sandy shares her team’s journey towards a compassionate, servant-minded culture.

Listen in to hear how leadership, culture, and curiosity underpin the Organizational Hierarchy of Needs, operating either as a core strength or weakness for an organization. Duffie, Jennifer, and Sandy explore essential components leading towards cultural success, such as organizational values, formal and informal behaviors, and embedded acts of accountability.