Hosts Ben Sawyer, Jennifer Strahan, and Duffie Dixon discuss how businesses can leverage the Baldrige framework in today’s competitive marketplace with guest Scott McIntyre, the Chief Executive Officer of Guidehouse.

Topics discussed on this episode of “Leader Dialogue” include:

  1. Business Acumen: Conversation will include Scott’s background including his experiences in pursuing the National Quality Award. Scott will provide an overview of Guidehouse and what solutions they provide to their clients.
  2. Current state: Discussion around leveraging the Baldrige Framework at Guidehouse in light of pending acquisition of Navigant Consulting. Review of how this acquisition can better position Guidehouse competitively in the market.
  3. Performance excellence challenges in the Age of Consumerism: Understanding how Consumerism has changed buyers expectations and how these changes are impacting consumer loyalty.
Scott McIntyre/Guidehouse

Scott McIntyre, the Chief Executive Officer of Guidehouse, brings to his role years of experience in mergers and acquisitions, debt and cost restructuring, and financial modeling. Prior to PwC, he served as a partner at KPMG serving defense and aerospace, government, and industrial manufacturing customers.

He chairs the Prevent Cancer Foundation’s board and sits on the board of the Baldrige Foundation. Scott holds a bachelor’s degree from Washington & Jefferson College, a master’s of business administration from Willamette University and a master’s of science from the Johns Hopkins University.

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit

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