This week’s episode continues the discussion in episode #36 regarding Rulon Stacey’s experience, when he was the CEO at Poudre Valley Health System, using the Baldrige Framework. Mr. Stacey is currently the managing director and leader of Navigant’s Healthcare Strategy business unit.
This episode of “Leader Dialogue” discusses how to leverage the Baldrige Framework to transform a Healthsystem with special guest Dr. Rulon Stacey of Navigant Healthcare. Among the topic’s discussed are the
evolution of the Baldrige Program and why he tapped into the Baldrige Framework to radically transform his health system and outline the documented results.
Analysis of the Baldrige Excellence Framework and SOAR’s Strategy Execution System shows a basis for a clear, effective, and collaborative partnership.
The Results domain encompasses the measured outcomes for all other key areas – (1) Leadership and Governance Results, (2) Customer Results, etc.
The Operations domain of the Baldrige framework is reflected in the Organizational Effectiveness layer of the Organizational Hierarchy of Needs.
Like the other categories of the Baldrige framework, the Workforce domain has a direct correlation with SOAR’s Organizational Hierarchy of Needs.