LD #49: The Deep Dive Episode with David Gifford with American Health Care Association (AHCA)

LD #49: The Deep Dive Episode with David Gifford with American Health Care Association (AHCA)

Hosts Ben Sawyer, Lisa Counsell and Duffie Dixon interview David Gifford, MD, MPH, the Senior Vice President of Quality and Regulatory Affairs at the American Health Care Association, the largest association in the country representing long term and post-acute care facilities.

In our second discussion with Dr. Gifford, we’ll focus in on innovation and quality as a focus to drive efficiency and meaningful care.  We also discuss leadership, payment models and staffing challenges through the lens of long-term / post acute care.

LD #48: David Gifford with American Health Care Association (AHCA)

LD #48: David Gifford with American Health Care Association (AHCA)

Hosts Ben Sawyer, Lisa Counsell and Duffie Dixon interview David Gifford, MD, MPH, the Senior Vice President of Quality and Regulatory Affairs at the American Health Care Association, the largest association in the country representing long term and post-acute care facilities.

Topics discussed include:

-Evolution of the Baldrige: Which will include David’s background and stewardship of this national treasure.
-Comparative results: What the research demonstrates when comparing Baldrige National award winners to their peers regardless of economic environment.
-Performance excellence challenges in the Age of Consumerism: Understanding why customer loyalty is won on the battlefield of customer experience, and how to leverage the Baldrige performance excellence principles to accelerate short term gains, and hardwire a cultural transformation, creating a sustainable competitive advantage.

LD#42: Transforming Healthcare Financial Billing

LD#42: Transforming Healthcare Financial Billing

Topics discussed on this episode of “Leader Dialogue” include:

Professional Experience: This includes Alan Nalle’s background and a brief overview of PatientCo and the services they provide their customers.
Current state: Current strategies and opportunities for improvement in the area of the patient financial experience for health systems.
Performance excellence challenges in the Age of Consumerism: How Consumerism has changed patient’s loyalty to providers and healthcare systems. Learn how Patientco is leading the way to bridge this gap.

LD:#37 Leveraging the Baldrige Framework to Transform a Heathsystem – the Deep Dive with Rulon Stacey, PhD

LD:#37 Leveraging the Baldrige Framework to Transform a Heathsystem – the Deep Dive with Rulon Stacey, PhD

This week’s episode continues the discussion in episode #36 regarding Rulon Stacey’s experience, when he was the CEO at Poudre Valley Health System, using the Baldrige Framework. Mr. Stacey is currently the managing director and leader of Navigant’s Healthcare Strategy business unit.